Introduction
FRP Guardrail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at frpguardrail.com (the "Site"). Please read this policy carefully. If you do not agree with the terms, do not access the Site.
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Information We Collect
Personal Information
We may collect personally identifiable information you voluntarily provide when you:
- Submit a contact or quote request form
- Subscribe to our newsletter
- Download technical documents or product catalogs
- Communicate with us via email, phone, or social media
This information may include your name, email address, phone number, company name, job title, and any other details you choose to share.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- IP address and browser type
- Device information (operating system, screen resolution)
- Pages visited, time spent, and referral sources
- Cookie identifiers and tracking data
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide product information
- To process and fulfill quote requests
- To improve our website, products, and customer service
- To send technical documentation, catalogs, and relevant industry updates
- To comply with legal obligations and protect our rights
- To analyze site usage trends and optimize user experience
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and business (e.g., hosting, analytics, email delivery), subject to confidentiality agreements.
- Legal Compliance: When required by law, court order, or government regulation, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, firewall protection, and access controls. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the information below.
Cookies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: To understand how visitors interact with our Site
- Preference Cookies: To remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.
Third-Party Links
Our Site may contain links to third-party websites, including social media platforms and industry resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
As a global manufacturer based in Shenzhen, China, your information may be processed in countries where data protection laws differ from your jurisdiction. We take appropriate safeguards to ensure your data is protected in accordance with this policy.
Children's Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. Material changes will be communicated via email or a notice on our Site.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: sales@frpguardrail.com
- Phone: +86 755 8290 1234
- Address: No. 18, Industrial Park Rd, Shenzhen, Guangdong, China